We’re in the lab making products, in the warehouse shipping them out, online creating website and marketing content - often all at once - so picking up the phone isn’t always possible. And, you know what they say - you don't know until you try! So yes, you are always welcome to call us and you never know, there's always a chance we'll anwer!
You’re not being routed to a call center. When you reach out, you’re speaking directly with a team member who’s likely helped hand-label your order, trained estheticians, or poured the batch you’re using. We’re real. We’re present. And we’re here for you.
📞Want to try calling? You can reach us at 720-420-1734
Just know we might be elbows-deep in product, or in the middle of an educational video - so if we don’t pick up, we’re not ignoring you, we’re on the ground floor, doing the work, just like you.