How fast will my order ship?

In-stock items: Packed and shipped within 24–48 hours (Mon–Fri). Pre-orders: The expected ship window is clearly listed on each product page; your order will go out as soon as that window opens.

What do “Full Spectrum” and “Pure CBD” mean?

Full Spectrum: Includes CBD plus naturally occurring minor cannabinoids (like CBC, CBN, CBG) and trace THC (≤0.3%) where legally permitted.Pure CBD (CBD isolate): Contains only cannabidiol (CBD) and no THC.

Are your CBD and hemp products legal?

Yes. All of our products are made with hemp-derived cannabinoids that test at or below the federally legal limit of 0.3% THC on a dry-weight basis, as defined in the 2018 U.S. Farm Bill.Color Up operates as a licensed hemp manufacturing lab and partners only with reputable, licensed cannabis companies to process the cannabinoids we use in our formulations. Every batch is third-party tested to ensure compliance and quality.

Are Color Up's CBD skincare products suitable for sensitive or hormone-friendly use?

Yes, Color Up's CBD skincare products are toxin-free, hormone-friendly, PETA vegan, cruelty-free, and Oncology Spa Solutions approved, making them suitable for sensitive skin and hormone-safe use.

What types of CBD products does Color Up offer for professional spa use?

Color Up offers a Pro Line Backbar collection with CBD-infused treatment-size cleansers, masks, serums, and moisturizers designed for estheticians and spa practitioners, handcrafted in their licensed hemp lab.

Do you provide Certificates of Analysis (COAs) for your products?

Yes. All of our products are third-party tested for cannabinoid profile and purity. You can view and download the latest Certificates of Analysis (COAs) for each batch on our Lab Tests & Certificates of Analysis page.

How should I store my skincare, and what’s the shelf life?

Store products cool, dry, and out of direct sunlight. Keep caps tightly closed. Unopened items typically have a 12–24 month shelf life; once opened, we recommend using within 6–12 months for best freshness and performance.

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